I enjoyed the work performed by Mike D. The time and care he took to prepare and clean my rugs was excellent.
Mike is diligent and very thorough, while also being a great value. Mike came out and estimated the job in person, did not charge me an extra “high-rise” fee, like his competition tried to, and spent 2 hours working with another employee to clean my couch and bedroom carpet. They both look like new and I would be happy recommend him.
July 24, 2015
"Phoenix 21 cleaning service is excellent! Mike owns the business and is the POC (point of contact). I have a Persian rug that needed to be cleaned so I searched thumbtack for a reputable rug cleaning service. This service came up and I went ahead and contacted Mike. He responded quickly and provided important information upfront. He relayed that for area rugs e picks them up and cleans them at his location. He explained in detail how the cleaning process works and I was very impressed. I sent him pics of the rug via cell and we scheduled a day/time for him to pick the rug up. It took less than a week to have the rug cleaned. Another great aspect of his service is that I was giving the rug to my son who lives at a different address and Mike delivered the cleaned rug to his place. Now that is great service! Ok so the rug gets to my son's place, is unrolled and wow was absolutely gorgeous and smelled wonderful! I would definitely recommend this service to anyone who needs their rug/rugs cleaned. This service and Mike are extremely professional, knowledgeable about rugs and deliver an amazing final product you won't be disappointed with at all. Thank you Mike! The rug is awesome!"
May 2, 2015 Need rug cleaning
"Mike is amazing! He quickly responded to my request -- cleaned my two rugs for a very reasonable price and was a pleasure to speak with. Very kind and courteous!"
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